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Customer Testimonials

Our skilled team is prepared and excited to serve you.

Here's what our Customers are saying:

"The staff, parents, and teachers from Eastern would like to warmly thank you for the gift of water. Every day we can enjoy a crystal-clean cup of water and feel refreshed and healthier. That is an unbeliavable gift. We appreciate your genrosity and will spread the word about your company."
- Eastern Elementary School

"Thank you so much for your donation of water for the Leelanau Harvest Tour. The cyclists really enjoyed the local treats. It takes a lot of energy to pedal up to 100 miles through the hills of Leelanau County. We appreciate your support of our long-term vision: Happy, active people enjoying our world-class trail system."
- Pam Darling, TART Trails

"Thank you, Carolyn, and Pure Water Works' tremendous support of the 2015 North American VASA. Your contributions are so important to success and we are hugely appreciative. Thank you!"
- North American VASA

"Thanks, Bill, and Pure Water Works for your generous donation of water for the Wine on the Water Festival for the Leelanau Peninsula Chamber of Commerce. Believe me, it was much appreciated on a very hot day!"
- Sally, Leelanau Peninsula Chamber of Commerce

"Our friends at Pure Water Works, thank you so much for your donation and for all you provided to make the 6th Annual Colantha Walker Dairy Festival a success! We could not have done it without your help! Thanks again!"
- The Minervini Group

"The Home Builders Association of Northern Michigan would like to express our sincere gratitude for your contribution and participation in the 2015 "Street of Dreams" Home Show. Without you it just wouldn't be possible! Thank you again!"
- Patrice Carlson, Chair

"On behalf of the Glen Arbor Women's Club, we'd like to thank you for donating the water for our annual fundraiser, the Running Bear 5k Run/Walk in Glen Arbor, on Tuesday, July 28. With your donation, we were able to keep our expenses down by not having to purchase water, thus allowing us to issue more college scholarships to local students. Again, we appreciate your help!"
- Kathy Fonte, Chair

"I want you to know how pleased we were with the installation of the water conditioner done by Adam & Grayson on August 24th. Your crew was professional, respectful of our home and cleaned everything up. They were great in answering any questions we had. I will recommend Pure Water Works to anyone I can. Please accept our thanks."
- Roger S.

"We would just like to comment on Larry that does the Manistee route. Great guy and very friendly! He was a great hire for Pure Water Works. :)"
- Great Lakes Collection Agency

"I love the unit! After initially increasing softness, we are now reducing it a bit to what feels pretty good. Thanks for your help!"
- Ray B.

"Adam was by doing some service work for us. I just wanted to let you know that he is a very nice young man and does a professional job in representing your business."
- Chris Bunbury, Environmental Risk Managers, Inc.

"I had service work performed on my water clarification system. The service representative was referred by your company. Unfortunately, I don't have his name. I am ninety years old and have experienced a lot of service and tradespeople in my time. Believe me - this young man is one of the best! Polite? You bet! Clean workmanship? Spotless! Helpful? Made sound recommendations of company services. He knew what he was doing and there was no standing around or time wasted wondering what should be done."
- Bob and Pat

"Larry does a great job! Keep him!"
- Northsport Physical Therapy

"Your tech, Adam, was out at my home today to service our water softener. He addressed the regular issues professionally and efficiently. There was also an additional related problem that was actually the root cause of a chronic situation in the house. He analyzed the problem on site, fixed it in a timely manner using parts from his truck, and ensured I was 'up to speed' on the system before leaving. He's personable and a great tech and I'm sure a big asset to your company. Thanks again!"
- Ross L.

"When your salesman came out to give us a quote on a water treatment system, he was fabulous - polite, not pushy, and knew his businesses. The installer, Adam, was very nice as well. He was a very nice guy, great teacher, and went above and beyond. We were very pleased with his service. We just wanted to make sure you heard the good stuff, too!"
- Linda M.

"A satisfied Pure Water Works customer gave us the recommendation. A lesson we learned is when you have a water problem, let plumbers do plumbing and hire a water expert to solve a water problem. Pure Water Works solved our water problem. The installation of our new water softener and the follow up service was professional.”
- Tim & Carole

"Carolyn and Larry, thank you so much for making the water delivery happen yesterday. We were out of water for the event! We really appreciate your extra efforts."
- Sara

"I had a service call today and just wanted to tell you what great service man you have in Adam. He was polite, thorough, and courteous. I have had a Hague system since 1995 and love the way it has it worked for us. Adam has been the best service man I ever had from any company. He explained and checked everything and was a joy to do business with. Thank you for sending a true professional."
- Sue

"We would like to highly compliment Adam on his service. He was very professional, took time to explain everything to me and my wife so that we could understand it all and we were completely delighted with his entire installation."
- Bernie M.

"I stopped in to thank you for your great service after the sale.  I had a minor little glitch and your guys were there promptly and took care of it and everything is working great and we are very happy so thank you very much." 
- Jim B.

"We stopped in at PWWI to pay for our recent service call and to let them know what a nice young man their technician was.  Being an older couple we really appreciated the time that he took to explain things to us and answer our questions.  He was very knowledgeable and professional at his job."
- Bev and John

"I just wanted the upper management to know that I was so very pleased beyond belief what a clean, nice young man our installer was.  He had everything that he needed with him, he knew what he was doing, he took me step by step through what he was doing, he asked me if I had any questions and took the time to answer them, he was very polite, considerate and stood straight, tall and proud like it was important to him to represent his company well. I haven’t encountered anyone like him since I moved north. Kudos, kudos, kudos to him.  Thanks."
- Pamela J.

"I called the office to pay for my new system that I just had installed today and wanted to tell them that the installer who did the work for us was one really great guy.  We were really happy with him and his work."
- Ring

"We recently had you install a new water softener in our house and every thing was done very professional. We are very happy with the performance of the new unit. Thank you very much!"
- Greg :)